HP 1y PW 4h13x5 ProLiant DL360 G3 H
HP 1y PW 4h13x5 ProLiant DL360 G3 HWSupp
This is not a stocked item, general lead time is 2 Days
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE: JANUARY 2007
SERVICE LEVEL: 1 Year Post Warranty 4hr 13x5 Onsite HW supp
PRODUCTS COVERED: ProLiant DL360 G3
SERVICE TYPE: On-Site Service
COVERAGE WINDOW: 13 x 5 (13 hours coverage x 5 days)
8am-9pm, Std business days excluding HP holidays
ONSITE RESPONSE TIME: 4 Hour
4hr - 13x5 Onsite:
* This package includes on-site hardware support with a 4-hour time
and a delivery window of 13 hours during business hours of
8am to 9pm Monday to Friday excluding public holidays
* This service is available to customers located within 80km of the GPO,
however if this service is required outside this distance or in regional
locations, please contact Customer Support for a contract service quotation
POST WARRANTY: This service was created for users where their warranty
or care pack has expired
* It provides 1 year supp for selected products at an affordable price
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or
care pack runs out then the Post Warranty care pack will start at
the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The terms and conditions state the unit has to be in good working order
Warranty: No details available, sorry.
