HP 1y PW 4h 13X5 ProLiant ML110G4 H
HP 1y PW 4h 13X5 ProLiant ML110G4 HWSupp
This is not a stocked item, general lead time is 2 Days
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : MAY 2007
SERVICE TYPE : 1 Year Post Warranty 4 hr 13x5 onsite
RESPONSE TIME : 4 hour
COVERAGE WINDOW: 13 x 5 (8am-9pm, Std bus day excluding HP holidays)
PRODUCT COVERED: HP ProLiant ML110 G4
DESCRIPTION : This package includes on-site HW supp with a 4-hour time
& a delivery window of 13 hours during business hours of 8am to 9pm
Monday to Friday excluding public holidays
* This service is available to users located within 80km of the GPO,
however if this service is reqd outside this distance or in regional
locations, please contact Customer Supp for a contract service quotation
POST WARRANTY SVC: Created for users where their warranty or care pack
has expired; provides 1yr supp for the product at an affordable price
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or
or 3, 4, 5yr carepack runs out then the Post Warranty care pack
will start at the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The Ts & Cs state that the unit has to be in good working order
* If an user tries to log a call immediately after registering
then they are advised that the first call will be time and materials
Warranty: No details available, sorry.
