HP 1y PW Nbd ProLiant BL25p G1 HW S
HP 1y PW Nbd ProLiant BL25p G1 HW Supp
This is not a stocked item, general lead time is 2 Days
PI DATE: AUGUST 2007
SERVICE LEVEL : 1 Year Post Warranty Next Day Onsite 9x5
RESPONSE TIME: Next Business Day
COVERAGE WINDOW: 8am-5pm, Std Business Days Excluding HP holidays
COMPAT : HP ProLiant BL25p G1 Server Blade
SERVICE DESCRIPTION: Next Day Onsite :
* An authorised representative will arrive at the user’s site to begin
hardware maintenance service the next day after the service request
has been logged and for which there is a contracted coverage window
* Available during business hours of 8.00am to 5.00pm Monday to Friday
excluding public holidays
* Only available for locations with 80kms of an authorised
service provider unless agreed otherwise
POST WARRANTY: This service was created for users where their warranty
or care pack has expired
* It provides 1 year supp for selected products at an affordable price
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or
3, 4, 5 Yr care pack runs out then the Post Warranty care pack
will start at the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The terms & conditions state the unit has to be in good working order
* If a user tries to log a call immediately after registering then they
are advised that the first call will be time & materials
Warranty: No details available, sorry.
