HP 1Y Proactive Select 30 credits S
HP 1Y Proactive Select 30 credits SVC
This is not a stocked item, general lead time is 2 Days
PI DATE : Mar 2009
PRODUCT : HP 1Y Proactive Select 30 credits SVC
COVERAGE : Service is available Monday through Friday excluding HP holidays
during standard HP business hours
PROACTIVE SELECT PACKAGE: provides 30 service credits
DELIVERY SPECIFICATIONS : HP Proactive Select 30 Credit SVC:
* Provides an Account Support Manager and 30 proactive service credits
per year that can be redeemed for specific service activities
* This service also provides a proactive delivery plan for the service
activities as selected by the User, and one review meeting per year
DESC : HP Proactive Select provides increased service flexibility with
minimal ordering complexity
* Service inc delivery planning + Proactive Service Credits;
* Credits are used to redeem proactive service activities
* Std Credits are credits redeemed Monday-Friday during standard
HP business hours, excluding HP holidays
EACH PROACTIVE SELECT PACKAGE PROVIDES:
- An assigned account support manager (ASM) focused on technical
& operational improvement specific to user’s business environment
The ASM is responsible for and assists with the following activities:
- Service activity selection and initiation
- Proactive delivery planning
- Delivering services or engaging resources for elivery
- Delivery review
Warranty: No details available, sorry.
