HP 1yPW 6h24x7CTR ProLiantDL320G3 H
HP 1yPW 6h24x7CTR ProLiantDL320G3 HWSupp
This is not a stocked item, general lead time is 2 Days
PI DATE : Mar 2010
SERVICE LEVEL : HP Post Warranty 6-Hour CTR
SERVICE TYPE : Call-to-Repair (CTR) , Onsite
COVERAGE WINDOW : 24 x 7, including HP holidays
REPAIR TIME : 6 Hour Repair Time Commitment, No Committed
Repairtime First 30 D/Until Assmt
NOTE : * Only available in capital cities, within 80km of GPO
SERVICE DESCRIPTION : 6hrCTR - 6 Hour Call-to-Repair
* Will use commercially reasonable efforts to return the covered HW
to operating condition within 6hrs of the initial service request
* Service is available 24hrs a day, Monday through Sunday, inc holidays
POST WARRANTY:-
* This service was created for users where their warranty or
care pack has expired
* It provides 1 year supp for the selected product at an affordable price
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or user’s
3, 4, 5 Yr care pack runs out then the Post Warranty care pack
will start at the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The terms & conditions state the unit has to be in good working order
* If a user tries to log a call immediately after registering then they
are advised that the first call will be time & materials
Warranty: No details available, sorry.
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