HP 2y PW4h24x7 ProLiant DL385G2 HW
HP 2y PW4h24x7 ProLiant DL385G2 HW Supp
This is not a stocked item, general lead time is 2 Days
PI DATE : Mar 2009
SERVICE LEVEL : HP PW 4hr 24x7 Onsite HW Support
SERVICE TYPE : Onsite Service
COVERAGE WINDOW : 24x7 including HP holidays
RESPONSE TIME : 4 Hours
DURATION : 2 Years
PRODUCT COVERED : HP ProLiant DL385 G2
SERVICE DESCRIPTION:
* This package includes on-site hardware support
with a 4-hour time and a 24x7 delivery window including public
holidays
* This service is available within 80km of the GPO
POST WARRANTY:- * This service was created for users where their
warranty or care pack has expired
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or user’s
3, 4, 5 Yr care pack runs out then the Post Warranty care pack
will start at the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The terms & conditions state the unit has to be in good working order
* If a user tries to log a call immediately after registering then they
are advised that the first call will be time & materials
Warranty: No details available, sorry.
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