HP 1y PW 4h 24x7 ProLiant DL385G1 H
HP 1y PW 4h 24x7 ProLiant DL385G1 HWSupp
This is not a stocked item, general lead time is 2 Days
PI DATE : Apr 2008
SERVICE LEVEL : 1 Year Post Warranty 4 hr 24x7 Onsite
SERVICE TYPE : Onsite Service
COVERAGE WINDOW : 24x7 including HP holidays
RESPONSE TIME : 4 Hours
WARRANTY DURATION: 1 Year
PRODUCT COVERED : HP ProLiant DL385 G1
SERVICE DESCRIPTION: 4hr 24 x 7 Onsite :-
* This package includes on-site hardware support with a 4-hour time
and a 24x7 delivery window including public holidays
* This service is available within 80km of the GPO
POST WARRANTY: This service was created for users where their warranty
or care pack has expired
* It provides 1 year supp for selected products at an affordable price
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or
3, 4, 5 Yr care pack runs out then the Post Warranty care pack
will start at the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The terms & conditions state the unit has to be in good working order
* If a user tries to log a call immediately after registering then they
are advised that the first call will be time & materials
Warranty: No details available, sorry.
