HP 1y PW Nbd ProLiant ML350G4p HWSu
HP 1y PW Nbd ProLiant ML350G4p HWSupport
This is not a stocked item, general lead time is 2 Days
PI DATE : Mar 2008
SERVICE LEVEL : 1 Year Post Warranty NBD Onsite ML350G4P HW SUPPORT
SERVICE TYPE : Onsite Service
COVERAGE WINDOW : 8am-5pm, Standard business days excl HP holidays
RESPONSE TIME : Next Business Day
PRODUCT COVERED : HP Proliant ML350 G4P
SERVICE DESCRIPTION: Next Day Onsite : An authorised representative
will arrive at the user’s site to begin hardware maintenance service the
next day after the service request has been logged and for which
there is a contracted coverage window ;* Available during business hours
of 8.00am to 5.00pm Monday to Friday excluding public holidays
* Only available for locations with 80kms of an
authorised service provider unless agreed otherwise by
POST WARRANTY: This service was created for users where their warranty
or care pack has expired
* It provides 1 year supp for selected products at an affordable price
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or
3, 4, 5 Yr care pack runs out then the Post Warranty care pack
will start at the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The terms & conditions state the unit has to be in good working order
* If a user tries to log a call immediately after registering then they
are advised that the first call will be time & materials
Warranty: No details available, sorry.
